If the servers for a domain have recently changedĮspecially if the domain has new DNS servers or a new DNS registrar, Try any of the following that seem possible given your knowledge of the domain. There are many reasons Google Public DNS can return wrong answers Read about troubleshoting large responses. If you have problems with large records (usually DNSSEC keys or TXT records), Resolution failure or Lame delegation See Delegation troubleshooting. Name servers See Name server troubleshooting. Otherwise, see Name server troubleshooting. There is a DNSSEC problem see DNSSEC troubleshooting. DNSSEC validation failure If you see this, disable validation by clicking the DNSSEC toggle,Īnd click Resolve to retry the query. Or just start with the first step of Domain troubleshooting. If there is a Comment line that matches one of the following entries,Ĭlick the corresponding link to go directly to a specific diagnostic step, To see detailed diagnostics that can identify the cause of resolution problems.
Visit all comment URLs (they aren't links, copy and paste them into a browser) In the detailed results, there may be a line with "Comment": at the bottom Press Enter or click Resolve to see the results. If the problem is with a particular DNS resource record (RR) type,Įnter it in the "RR type" text field (you can also enter a number). If Google Public DNS has problems resolving a certain domain name, Include the output of any commands or text from diagnostic pages in your report. If you need to report a problem and get help, There are many possible kinds of DNS resolution problems įollow the directions under the heading that most closely matches your issue. Type (or any domain name or IP address)Īnd press Enter to see a detailed DNS results page like the following: If your browser can't find the dns.google server, or it doesn't respond,Ĭheck that you can reach the Google Public DNS servers using It has a simple DNS lookup form, shown here. If you have problems resolving domains using Google Public DNS,įirst check the Google Public DNS homepage at.
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